Privacy Policy for Meltform
Effective Date: 29 Oct 2025
Last Updated: 29 Oct 2025
1. Who we are
Meltform is a London-based design studio providing digital product design, user-experience and interface design, brand development and full-service design solutions.
Our website address is: https://meltform.co.uk (the “Site”).
We are the data controller for the personal data processed via this Site unless explicitly stated otherwise.
2. Personal data we collect
We may collect and process the following personal data:
- Contact details (such as name, email address, telephone number) when you send a contact form or enquiry.
- Browsing data: IP address, device type, browser version, pages visited, referral URL, date/time stamps (for analytics and site-performance purposes).
- Cookies and similar tracking technologies (see our Cookie Policy).
- Any other information you voluntarily provide when interacting with us (for example in email correspondence).
3. Purpose and lawful basis for processing
We collect and use personal data for the following purposes:
- To respond to your enquiries, deliver services, execute our contract or pre-contract discussions (lawful basis: contract or legitimate interest).
- To understand how users use our Site and improve our services (lawful basis: legitimate interest).
- To send you marketing communications (only where you have given consent).
We will always ensure the legal basis for each processing activity is appropriate and documented.
4. How we share and transfer data
We will not sell your personal data. We may share data with:
- Service providers (for example website hosting, analytics, email systems) under strict agreements and only for the purposes set out.
- External advisors or legal bodies if required by law.
If we transfer data outside the UK or European Economic Area, we will ensure appropriate safeguards are in place.
5. Data retention
We will retain personal data only for as long as necessary for the purposes it was collected and to fulfil our legal obligations. For example, we may keep contact enquiry records for [insert period] years after last contact, unless you ask us to delete sooner.
6. Your rights
Under UK GDPR you have rights to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion or restriction of processing.
- Object to processing (where applicable).
- Request portability of your data (where applicable).
- Withdraw consent at any time (for processing based on consent).
To exercise your rights, please contact us at hello@meltform.co.uk - You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
7. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. These measures include encryption, access controls and regular security reviews.
8. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last Updated” date at the top and publish the change on our Site. We encourage you to review this policy periodically.
9. Contact us
For any questions about this privacy policy, or to exercise your rights, please contact:
MELTFORM LTD
Email: hello@meltform.co.uk
Address: 20 Wenlock Road, London, England, N1 7GU
Registered in England and Wales, Company No: 16813062